Relationship Manager Job at Standard Chartered Bank

Standard Chartered Bank - We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.

We are recruiting to fill the position below:

Job Position: Relationship Manager

Job ID: 16147
Job Location: Ilupeju, Lagos 
Area of interest: Retail Banking
Work style: Office Working

Job Summary

• As a Standard Chartered Relationship Manager, you'll be responsible for opening new to Bank relationships , managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives.
• You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

• Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank.
• We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice.
• We also support small business clients with their business banking needs

Key Responsibilities

• Provide outstanding client experiences. 
• Organised, follow-up leads, complete and record appointments, close customer requests
• Support our clients to meet their financial needs, as they progress through their career and life-stages. 
• Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. 
• Keep abreast of market trends, new product offerings and the latest campaigns.

Skills and Experience

• Professional Education/Qualifications: BSc/Master 
• Banking knowledge and sales experience.
• Excellent communication, interpersonal and relationship building skills.
• Work in a flexible and agile way.
• Courageous, creative, responsive, and trustworthy.
• Thrives in an international environment.
• Ability to learn new products and services quickly.
• Market awareness and benchmarking.
• Management information.
• Enjoys being in a team, engaging with co-workers.
• Motivated self-starter, identifying opportunities.
• Maintains a high standard of personal conduct and lives our valued behaviours.