Senior Quality Assurance Engineer Job at PricewaterhouseCooper (PwC)

PricewaterhouseCooper (PwC) Nigeria has been operating in Nigeria since 1953 through its predecessor firms of Coopers & Lybrand and Price Waterhouse. We're one of the leading professional services firms in the country with offices in Lagos, Abuja and Port Harcourt, over 1000 staff and 31 resident partners.

We are recruiting to fill the position below:

Job Position: Senior Quality Assurance Engineer

Job Requisition ID: 410126WD
Job Location: Lagos
Job type: Full time
Line of Service: Internal Firm Services
Specialism: IFS - Network Management
Management Level: Senior Associate

Job Description & Summary

• A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.
• Our team develops data-oriented systems to meet firm or targeted team's needs. Data Quality Assurance specialists help to manage and analyze data, and transform it into fact-based information, by increasing data integrity and trust through error correction. The outcomes achieved balance speed, efficiency, simplicity, and risk mitigation through streamlined process implementation.
• The PwC Experience Center works hand-in-hand with clients and the business units to inspire and realize transformative change by creating new experiences for their customers and employees. This is done by combining the right technology and approach to bring the best possible experiences to life.
• As a Senior Quality Assurance Engineer, you will work as part of a vibrant team of solution providers to develop innovative applications that solve complex business issues from strategy to execution.
• In this role, you will work closely with cross-functional teams to generate transformative ideas, identify and understand business requirements, provide solutions, and support the implementation of agile projects that meet both current and future needs of the clients. PwC Professional skills and responsibilities for this management level include but are not limited to:
  • Design and implement tests, debug and define corrective actions, review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts).
  • Partake in all stages of software development to proactively identify potential issues.
  • Ensure products and services meet regulatory standards and customer needs.
  • Partake in periodic review of established Quality Assurance measures and testing standards for new applications, products, and/or enhancements and fixes to existing applications throughout their development/product life cycles.
  • Perform industry analysis to increase awareness on Software Quality standards and provide insights to the Quality Assurance team.
  • Prepare and deliver test reports, recommendations, or alternatives that address existing and potential trouble areas in both client and organization systems
  • Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements and identify existing or potential issues.
  • Ensure proper documentation of all testing activities.
  • Review new or modified programs, including documentation, diagram, and flow charts, to determine if the programs will perform as users require and conform to guidelines.
  • Ensure that regression tests are performed for any existing products that have been enhanced to discover any bugs.
  • Make recommendations for improvement of applications to Software Engineers.
  • Oversee manual testing in situations where automated tests cannot be achieved.
  • Relentless about finding ways to automate these manual tests to save time and repetitive effort in the future.
  • Communicate application issues to the concerned development team for timely resolution.

Functions and Responsibilities
Demonstrates thorough knowledge of, and/or proven success in the following:

• Executing various aspects of business and/or information technology-related client engagements and/or projects within a professional services environment;
• Testing strategies, code coverage validation, unit tests, front end tests, integration and functional tests using automation tools.
• Demonstrating knowledge of Microsoft development tools and methodologies including Visual Studio, Azure DevOps, MS SQL Server, SQL Queries, database tools, reporting tools, and other application tools/languages;
• Possessing knowledge of development methodologies such as Object-Oriented Programming, Rational Unified Process, Waterfall, Iterative, Agile, ERP, Maintenance, Model-driven Architecture as well as Automated Testing
• Managing projects and performing test case reviews,
• Working collaboratively with other QA Engineers, Business Analysts, Software Engineers

Requirements and Preferences

• Bachelor's Degree in any of the following fields: Computer and Information Science, Computer Engineering, Management Information
• 4-5 year(s) of progressive roles managing IT system/software development and quality assurance processes
• Systems, Engineering, Analytics, Data Process
• ISTQB certifications is an added advantage

Required Knowledge, Skills and Abilities:

• Ability to work independently or as part of a team, potentially across multiple assignments
• Commitment to personal development in relevant skills
• Strong written, oral and presentation skills
• Strong workshop/ meeting facilitation skills
• Solution design, including the presentation and articulation of this to the client
• Proficiency in Test Automation
• Exposure to project planning and tracking progress to plan, while identifying and escalating emerging risks
• Exposure to & knowledge of process engineering
• Tenacity, consistency and team playing.
• Possess excellent communication and interpersonal skills to enable you work as a team player, rather than just as an individual.
• Understanding of development methodologies (such as Agile and Scrum).
• Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders.
• Good organization and problem-solving skills.
• Excellent attention to detail.
• Critical analysis of systems with the intention to break them.
• Basic knowledge of Database management system
• Basic knowledge of CI/CD
• Previous experience with these tools will be an added advantage: JIRA, Jenkins, Git, Ruby/Cucumber, Postman, Katalon Studio, Appium and Selenium Webdriver.
• Proven work experience in software testing