Service Adviser Job at Integrated Automotive Services

Integrated Automotive Services is a fully integrated sales and aftersales service provider for a wide range of heavy-duty vehicles (i.e. trucks, buses, coaches, etc.) and components. We pride ourselves on being the one- stop- shop for the design and sales of new assets, procurement of spare parts for fleets, tyre management, importation and assembly of trucks, trailers and buses, as well as maintenance, repair & overhaul of trucks/trailers. We also represent several notable global original equipment and component manufacturers within the Nigerian market.

We are recruiting to fill the position below:

Job Position: Service Adviser
Job Location: Calabar, Cross River

Job Description

• Maintenance & repairs of fleet in line with specifications and standards.
• Oversee the "Productivity, Efficiency & Capacity Utilization" of the "TEAM" as assigned to the office
• Monitor programmes and procedures to ensure on-time delivery & maintain in-depth working knowledge of the unit’s systems and processes.
• Agree modifications with the operations leadership for the efficient running of the Workshop and defend such modifications.
• Ensures full compliance on all workshop service level agreements through effective supervision of technicians to deliver the expected productivity level for the workshop.
• Measure and allocate time with the Workshop Manager & measure staff & parts operations for "productivity/ efficiency" and timely deliveries.
• Work with the Workshop Manager on simultaneous operations to achieve early delivery of fleet operations vehicles.
• Work with Workshop Managers for maintenance forecasting and budgeting activities and agree on performance goals for the workshop.
• Receive the vehicles for both inspection and maintenance works as indicated by the Fleet Group.
• Provide feedback to workshop leadership and ensure all concerns have accurate and timely information on order, delivery status and/or changes.

Requirement/ Qualification

• Minimum of a BSC/HND certification in Mechanical Engineering.
• Minimum of 4 years working experience in a similar role.