Technical Engineering Coordinator Job at Rentokil Initial Plc

Rentokil Initial Plc employs 62,900 people across 90 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.

We are recruiting to fill the position below:

Job Position: Technical Engineering Coordinator

Job Location: Lagos, Nigeria
Job type: Full-time (Hybrid)
Category: Operations / Technical Services

Description

• The Technical Engineering Coordinator is responsible for an efficient reporting system as well as the delivery of effective technical training sessions to Boecker® internal and external clients.
• The TEC assists in providing technical support to technicians, operations staff and clients, provides daily reports to clients and inputs recommendations as deemed necessary for quick tracing and improving service standards.

Responsibilities
Boecker Technical Engineering Coordinator is held accountable for the below job responsibilities:

• Implement the standards set in Boecker Operations Manual.
• Review clients’ feedback and accordingly suggest improvements for reports and forms to Technical Engineering Senior Officer
• Handle efficient filing and electronic archiving systems.
• Assist the Technical Engineering Senior Officer in the preparation of suitable training materials.
• Identify cases where recurrent infestation and/or lack of cooperation by the client requires follow-up action by the Technical Engineering Senior Officer
• Prepare Service Reports Report and other technical reports and send them to clients within predefined deadlines.
• Prepare Audit files and documents of audited clients and keep them updated.
• Update and follow up on the sanitation and proofing recommendations’ list delivered to clients.
• Cooperate with all Operations Units to improve the quality output of the operations.
• Prepare the call backs analysis on weekly basis.
• Coordinate, advise and follow up with clients on sanitation and proofing recommendations.
• Represent Boecker in exhibitions, forums, and other events.

Requirements

• Bachelor's Degree in Environmental Sciences or equivalent.
• At least 1/2 years of experience in pest management or related field.
• Good written and communication skill
• Ability to work in a team
• Time Management
• Team Coordination
• Administrative Skills; Experience with CRM and scheduling software.
• Attention to Details.