Telesales Executive Job at Hempawa Consult

Hempawa Consult is a fast-growing and innovative consulting firm that is focused on providing instant service and quality assurance to her clients in the core businesses of project management, procurement management, and human capital management. Hempawa Consult offers a professional, friendly and supportive environment within an open plan office free of discriminatory practices. Ambitious and hardworking, you will join a robust in-house competencies development programme aimed at encouraging all employees to reach their full potential.


We are recruiting to fill the position below:

Job Position: Telesales Executive

Job Location: Abuja (FCT)
Employment Type: Full-time
Responsible to: The Channel Manager
Hours: 8:00am - 6:00pm

Job Description

  • We require Telesales Executives to work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies products and services.
  • They generate leads and sales, manage customer accounts, and promptly resolve customer complaints.

Job Description

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers’ purchase orders.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Processing all customer purchases accordingly.
  • Generating promising leads and managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements

  • Bachelor's or Associate's Degree in Marketing, Communications, Business Administration, or related field is preferred.
  • Certified Sales Professional (CSP) accreditation is advantageous.
  • Proven experience working as a Telesales Executive.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Effective communication skills.
  • Exceptional customer service skills.

Salary

  • To be negotiated.

Method of Application
Interested and qualified candidates should send their CV to: blessing@hempawaconsult.com using the Job Position as the subject of the mail.