Ticketing & Reservation Officer Job at Travelwings

Travelwings is a Dubai-based privately owned leading tourism brands online with over 25 years of experience in the travel and hospitality domain. The company is driven by the vision to take customers through a journey without boundaries or limitations & to be the world's most recognized and trusted e-com tourism companies on the globe.

We are recruiting passionate and enthusiastic candidates to fill the position below:

Job Position: Ticketing & Reservation Officer

Job Location: Lagos

Job Description


  • Attending the walk in clients.
  • Reporting the daily sales in CRM.
  • Bringing in new clients through referral requests and retaining them.
  • Retaining the existing clients by maintaining good services and relationships.
  • Maintaining a check on the quality of work, number of losses and ADMs.
  • Having good experience and knowledge in travel domain.

Requirements

  • Candidates should have experience in Issuance and Re-issuance of Air Tickets (International).
  • Proficiency in French reading/writing and speaking is a must.
  • Comfortable with GDS - Amadeus.
  • Excellent Email Writing and Communication Skill.
  • 24x7 (flex working hours) - remote and on site.
  • Must be having good experience in handling inbound and outbound calls.


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