Travel Consultant (Tours) Job at Aviation Logistics & Management Limited (ALML)

ALML Group, Aviation Logistics & Management Limited is a Nigerian registered & licensed aviation & general security provider based in Lagos. Our people are the most valuable asset, We motivate and retain a highly talented pool of people from diverse backgrounds. ALML acknowledges that its people are its most important asset. Consequently, it believes in the empowerment of its people. Wherever possible promotion is effected from within its ranks and staff salaries and benefits are amongst the highest in the industry locally. Integrity, honesty, reliability, discipline and loyalty are key elements in our success and are principles, which are uppermost in the management philosophy.

We are recruiting to fill the position below:


Job Position: Travel Consultant (Tours)

Job ID.: T&T/LOS/ALML/0223
Job Location: Lagos (LOS CTO)
Hours / Shifts: As rostered

Role Purpose

  • We are looking for a Travel Consultant with great enthusiasm for traveling. He/She will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
  • The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Keep financial statements and documents.
  • Reach the revenue and profit targets.
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc).
  • Collect deposits and balances.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  • Handle unforeseen problems and complaints and determine eligibility for money returns.
  • Attend conferences to maintain familiarity with tourism trends.
  • Create and update electronic records of clients.
  • Maintain relationships with key persons.
  • Diagnose the clients’ specifications and wishes and suggest suitable and competitive travel packages or services.
  • Provide Visa assistance to clients where necessary.

Requirements

  • Degree - B.Sc / HND in Hospitality, Travel, Tourism, Business or relevant field.
  • Proven working experience as a Travel Consultant(Tours) with a minimum of 5yrs working experience.
  • Candidates with personal travel experience will be preferred.
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
  • Proficiency in English; knowledge of additional languages is an advantage.
  • Exemplary sales skills and customer-oriented approach.
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
  • Ability to present, persuade and communicate effectively.
  • Demonstrable ability to handle crises.

Method of Application
Interested and qualified candidates should send their Application / CV to: careers@almlgroup.com using the Job position as the subject of the mail.



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