WAACSP
Education Services / Research
The West Africa Association of customer service professionals [waacsp] body of service professionals in the Ecowas region. Africa’s biggest and largest customer service body have released the 1st diet training and certification calendar for new entrants and practicing service persons across West Africa and beyond.
The Waacsp-Ecowas CS certifications, globally recognized as Africa’s leading customer service and experience certificate, includes theory and practical evaluation leading to award of the Basic certification in customer service (BCCS) certificate for new entrants into the service industry and the Advanced Certification in Customer Experience & Relationship Management (ACCERM) for already practicing professionals.
The ACCERM, enables holders to grow their career in CS upto managerial level.
The Waacsp-Ecowas CS certifications, globally recognized as Africa’s leading customer service and experience certificate, includes theory and practical evaluation leading to award of the Basic certification in customer service (BCCS) certificate for new entrants into the service industry and the Advanced Certification in Customer Experience & Relationship Management (ACCERM) for already practicing professionals.
The ACCERM, enables holders to grow their career in CS upto managerial level.