Assistant IT Manager Job at Elvaridah

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Position: Assistant IT Manager
Job Location: Lagos
Employment Type: Full-time
Department: Information Technology
Reports To: IT Manager / General Manager

Job Summary

• The Assistant IT Manager supports the IT Manager in overseeing all aspects of the hotel's technology infrastructure. 
• This includes maintaining hardware, software, and network systems, ensuring data security, and supporting hotel staff and systems to deliver smooth operational performance and guest satisfaction.

Key Responsibilities

• Assist in managing and maintaining hotel IT systems including PMS (Property Management System), POS, telephone systems, internet, CCTV, and door lock systems.
• Provide timely technical support and troubleshooting for both front-of-house and back-of-house operations.
• Ensure network security and data integrity through regular monitoring, backups, and compliance with security protocols.
• Coordinate with vendors and service providers for IT-related equipment and services.
• Assist with IT inventory management, including procurement, installation, and lifecycle management of hardware and software.
• Support the implementation of new systems and upgrades, ensuring minimal disruption to hotel operations.
• Monitor and maintain the hotel's Wi-Fi systems for guest and internal use.
• Train staff on basic system usage and IT protocols to improve overall efficiency.
• Ensure compliance with corporate IT policies and procedures.
• Maintain accurate documentation of IT systems and configurations.

Qualifications

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum 2-3 years of IT support or system administration experience, preferably in the hospitality industry.
• Strong knowledge of Windows server environments, networking, and hotel-specific systems (e.g., Opera, MICROS, etc.).
• Familiarity with data protection regulations and cybersecurity best practices.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and handle multiple tasks efficiently.

Working Conditions:

• Hotel environment - may involve irregular hours, including weekends or holidays as needed.
• May require on-call support.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: careers@elvaridah.com using the Job Position as the subject of the mail.