Assistant Manager Job at Robert Walters

Robert Walters - Our client is a leading financial institution with a strong presence across Africa. Their commitment to digital transformation and innovation ensures that they remain at the forefront of their industry.

They are recruiting to fill the position below:

Job Positio: Assistant Manager, HURE

Job Reference: OS37EE-C3C5C6F6
Job Location: Abuja
Employment Type: Full-time (On-site)
Specialism: Human Resources
Focus: HR Generalist
Industry: Financial Services

Job Summary

• Our client is seeking a highly skilled and experienced Assistant Manager for their Human Resources Shared Services in the Regional Office. 
• This role is pivotal in ensuring the seamless delivery of HR services across regional offices and subsidiaries. 
• The successful candidate will focus on operational efficiency, compliance with HR policies, process optimisation, and employee well-being, while also contributing strategically to talent management, digital transformation, and organisational development.
• Seamless delivery of HR services
• Operational efficiency and process optimisation
• Strategic contribution to talent management and digital transformation

What you'll do

• As an Assistant Manager in Human Resources Shared Services for the Regional Office, your role will be multifaceted. 
• You will oversee the implementation of HR policies across various subsidiaries and regional offices while ensuring adherence to service-level agreements. 
• Your excellent problem-solving skills will be utilised in managing payroll, employee data, benefits administration, as well as providing high-level support on payroll-related requests. 
• Your commitment to continuous improvement will drive process enhancements within HR Shared Services. Additionally, you will play a crucial role in supporting recruitment efforts.
• Oversee the implementation of HR policies and processes across subsidiaries and regional offices.
• Ensure adherence to service-level agreements (SLAs) and improve service delivery.
• Manage payroll, employee data, and benefits administration for subsidiaries and outsourced staff.
• Provide high-level support on payroll-related requests for outsourced staff at HQ, regional offices, and subsidiaries.
• Drive process improvements and automation initiatives within HR Shared Services.
• Support recruitment efforts, including job postings, interview scheduling, and onboarding of regional and outsourced staff.

What you bring

• The ideal candidate for the Assistant Manager position brings a wealth of experience in human resources operations. 
• With a minimum of 5 years of experience in the field, you have honed your skills in managing outsourced staff, coordinating vendors, implementing HR technology solutions and automating processes. 
• Your strong knowledge of HR systems, compliance requirements and regional labour laws ensures that you can effectively oversee payroll administration. 
• A bachelor's degree and postgraduate degree in Human Resources or Business Administration are required for this role; an additional professional certification such as CIPD or SHRM would be advantageous.
• Bachelor’s degree and a postgraduate degree in Human Resources or Business Administration.
• HR professional certification (e.g., CIPD, SHRM) is desirable.
• Strong knowledge of HR systems, compliance, regional labour laws, and payroll administration.
• Minimum of 5 years of experience in HR operations.
• Experience in managing outsourced staff, vendor coordination, HR technology.
• Process automation, data analytics, stakeholder management skills.

Benefits

• Salary: Competitive and based on experience
• Comprehensive healthcare
• Continuous learning opportunities
• Supportive work culture.

Note: They are committed to fostering an inclusive and diverse work environment that values every employee's contribution.