Billing Support Officer Job at Fort Knox Outsourcing

Fort Knox Outsourcing is poised to serve the growing need of businesses in Nigeria. By helping them to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!.

We are recruiting to fill the position below:

Job Position: Billing Support Officer
Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Support billing operations through accurate data entry, validation, and reconciliation.
• Identify and resolve billing discrepancies across multiple systems.
• Generate and present insightful reports using Excel, Power BI, or similar tools.
• Collaborate with finance, operations, and client-facing teams to ensure seamless billing.
• Maintain detailed documentation and records for compliance and audit purposes.
• Assist in improving billing workflows and enhancing overall process efficiency.

Qualifications

• Bachelor’s degree in Statistics, Finance, Business Administration, or a related field.
• Demonstrated experience in data analysis or billing operations.
• Proven ability to manage and interpret large data sets accurately.

Skills & Competencies:
Technical & Analytical Skills:

• Proficiency in Microsoft Excel/Google Sheets (pivot tables, lookups, formulas).
• Basic to intermediate SQL knowledge (an added advantage).
• Experience with Power BI, Power Query, or similar visualization tools.
• Familiarity with billing systems, invoicing, and transaction logs.
• Oracle database knowledge (added advantage).

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication (written and verbal).
• High level of attention to detail and confidentiality.
• Strong organizational and time-management skills.
• Ability to work independently and collaboratively.

Method of Application 
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Position as the subject of the mail.