Branch Manager Job at ElsaDave Consulting Limited
ElsaDave Consulting Limited is a professional HR services firm established to assure an effective linkage between human capability and business strategy; revenue growth and optimum marketplace success to clients across diverse verticals.
We are recruiting to fill the position below:
Job Position: Branch Manager
Job Locations: Owerri - Imo and Enugu
Description
- We are looking for a talented Branch Manager to assign and direct all work performed at the branch and to supervise all operations.
- You will manage staff, foster a positive working environment and ensure customer satisfaction always for proper business operations across the branch.
- The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enrich the branch's portfolio.
Job Responsibilities
As a Branch Manager, you will be responsible for:
- Providing leadership and guidance to Relationship Managers
- Monitoring and analyzing performance metrics to identify areas for improvement and implement corrective actions.
- Develop forecasts, financial objectives and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Ensuring compliance with company policies, procedures, and regulatory requirements.
- Fostering a positive and collaborative work environment to drive employee engagement and retention.
- Assess local market conditions and identify current and prospective sales opportunities
- Bring out the best of branches’ personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Stay abreast of competing markets and provide reports on market movement and penetration
Qualifications
- Bachelor's Degree in Finance, Business Administration, or a related field.
- 3 - 5+ years of proven work experience in a Microfinance Bank
- Minimum of 3 years of Experience in a similar role.
- A Master's Degree is a plus.
- Proven experience within the finance industry
- Experience in developing and implementing strategic plans is required.
- Male is preferred for gender balance
- Microfinance Certification is an added advantage.
Requirements:
Soft Skills:
- Excellent Negotiation, and presentation skills.
- Strong analytical, critical thinking, and problem-solving skills.
- Stakeholder Engagement
- Business Process Improvement
Leadership Skills:
- Crisis Management
- Exceptional organizational, time management, and problem-solving skills
- Must be able to perform independently, be self-motivated, and demonstrate initiative.
- Sufficient knowledge of modern management techniques and best practices
- Ability to meet sales targets and production goals
- Familiarity with the industry’s rules and regulations
- Results-driven and customer-focused
Technical Skills:
- In-depth knowledge of credit and risk management
- Strong Microsoft Excel skills, especially with pivot tables and data manipulation/presentation
- Familiarity with legal and regulatory frameworks governing credit
- Ability to work on big data and generate insight for decision-making.
- Bankone Knowledge is an added advantage.
Method of Application
Interested and qualified candidates should send their CVs to: elsadaveconsulting@gmail.com using the Job Position as the subject of the mail.
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