Business Developer Manager - Key Merchant Team Job at PalmPay

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: Business Developer Manager - Key Merchant Team

Job Location: Lagos
Department: Key Merchant Sales
Reports To: Regional Manager, Key Merchant Team

Job Summary


  • We are seeking an experienced and resourceful Business Development Manager (BDM) to join our Key Merchant Team.
  • The ideal candidate will focus on building, managing, and expanding strategic partnerships across Hotels, Retail, and Oil & Gas sectors.
  • This individual must have a strong network and proven track record within these industries, with the ability to identify high-value opportunities, onboard quality merchants, and drive transaction growth.

Key Responsibilities

  • Develop and execute strategies to acquire and onboard key merchants in the Hotel, Retail, and Oil & Gas sectors.
  • Leverage strong industry relationships to secure high-value partnerships and drive transaction volume.
  • Identify new business opportunities and negotiate mutually beneficial agreements with top merchants.
  • Collaborate with the Operations, Product, and Support teams to ensure seamless onboarding and service delivery.
  • Maintain strong after-sales relationships, ensuring merchant satisfaction and long-term retention.
  • Continuously seek innovative ways to add value to merchant accounts through POS solutions, APIs, and tailored financial services.

Requirements

  • Bachelor’s Degree in Business Administration, Marketing, Economics, or related field
  • 4–5 years of proven experience in Business Development / Sales with a strong focus on Hotels, Retail, or Oil & Gas.
  • Established network and resources within these industries.
  • Excellent communication, negotiation, and presentation skills.
  • Strong analytical and problem-solving ability with data-driven decision-making skills.
  • Ability to thrive in a fast-paced, target-driven environment.
  • Familiarity with payment solutions, merchant services, or fintech products is a strong plus.

Key Competencies:

  • Industry Knowledge (Hotels, Retail, Oil & Gas)
  • Merchant Acquisition & Relationship Management
  • Strategic Planning & Execution
  • Networking & Partnership Development
  • Sales Forecasting & Reporting
  • Customer-Centric Mindset.

Compensation & Benefits

  • Competitive salary and performance-based incentives
  • Health and wellness benefits
  • Career growth and professional development opportunities
  • Exposure to top-tier clients and industries.




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