Business Development Executive (Digital / Web Acquiring) Job at Interswitch

We are recruiting to fill the position below:

Job Position: Business Development Executive (Digital / Web Acquiring)

Job Location: Lagos
Job Type: Permanent
Department: Paymate - Digital Commerce & Merchant Acquiring

Job Summary

• To develop and implement growth opportunities of Interswitch payment solutions and services within and outside its country of coverage.

Responsibilities

• Find and assess business opportunities in assigned channels and market.
• Analyze and guide sales network on quality leads to generated per product across applicable market sectors.
• Establish and maintain excellent working and process operations with matrix teams seamlessly.
• Prepare detailed business requirement/ specifications documents of new business initiatives/products features and liaise with relevant shared technology and product teams to deliver product.
• Conceptualize, build business case and pricing models for the digital payment channels.
• Develop and execute the delivery of an integrated payment Ecosystem around the payment gateway.
• Work with the assigned Product/Marketing Team to deliver quality sales kits for the Sales Team.
• Screens potential business deals by analyzing market needs, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Protect Interswitch's value by keeping information confidential.
• Develop a rapport with strategic/key clients, set targets for Sales Network and provide support that will continually improve the business relationship.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Build in-house capacity for integrating Interswitch payment solutions into merchant’s business ecosystem.
• Provide Training plans and content for assigned products to be delivered to both inhouse and external clients.
• Identify networking opportunities, target market events and sales events that would provide positive impact to the sales bottom line.
• Perform market research and analysis to monitor local environment for the emergence of new market segments and new merchant pool.
• Provide feedback from merchants and market feedback to meet market demands and generate product development ideas.
• Research possible new sales opportunities within the existing portfolio of key merchants and identify new potential opportunities.
• Monitor feedback from customers to measure their satisfaction with company products.
• Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event.
• Communicating merchant/market requirements to colleagues internally and work with them to ensure that products are delivered per customer/market requirements and in line with agreed terms.
• Provide customers and potential customers with useful information regarding the assigned products and services.
• Maintain an awareness of sales and other developments amongst competitors and pass off any relevant information to the Sales Network and others as the case may require.
• Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.
• Keep abreast of trends and developments in digital financial services markets, products features, best practices and operational excellence.
• Learning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc.
• Post-sales engagement: visiting customers to discuss on how to improve services.
• Seek out and onboard strategic partners relevant to market segment and payment channel, that aligns with business strategic objectives
• Manage contract content and customer business requirements and solution expectations.
• Manage merchant acquiring per the governance policy in place
• Be aware of all card scheme rules and local regulatory as regards your portfolio and ensure all documentations, models, processes, procedures, and services align to reduce exposure and risks.
• Understand all cost associated with the business and ensure all assigned portfolios remain profitable and growth is visible year on year.

Requirements

• Good First Degree (preferably in a business discipline).
• 3 years experience in the digital financial industry.
• Experience in portfolio management and payment solutions.
• In depth understanding of an acquiring business.
• Good understanding of business development & management.