Business Transformation Manager

Job Summary

The Business Transformation Manager will be responsible for overseeing all areas of the business, implementing necessary operational changes and delivering measurable improvements to enable the business perform to its optimum ability.

Job Responsibilities

Compliance

· Prepare and review standard operational procedures across all departments

· Conduct SOP compliance audits

· Conduct Google drive compliance audits

· Drive utilization of the organisation’s ERP (Odoo)

· Identify projected cost savings on process improvement initiatives ; track and document  in line with organizational objectives.

· Identify gaps in different processes and implement process improvement initiatives across the business

· Conduct business process audit from time to time

· Lead the assessment of existing digital tools and platforms, propose new/ best practice, as well as introduce new and appropriate technologies.

· Develop and implement an effective legal compliance program

· Create sound internal controls and monitor adherence to them

· Work with departmental heads in drafting and reviewing company policies

· Monitor compliance with laws, regulations and internal policies

· Lead in the gathering of internal information in response to regulatory requests

? Lead, coordinate and ensure the achievement of all corporate strategy initiatives

? Facilitate and enable the process for cascading organizational strategy to departmental and individual objectives/KPIs

Project Management

? Champion project management disciplines and develop the processes, structures, and tools for individual project management and project management across transformation initiatives

? Provide a governance structure to ensure accountability and predictability of the outcomes of each transformation initiative.

? Project Management interface between the business, implementing partners and 3rd Parties

Reporting

? Track the progress of transformation initiatives 

? Present report to Management as required on progress and bottlenecks

Team Management

? Mentor and coach peers and more junior team members on best practices

Change Management

? Lead the enterprise in planning and implementing digital initiatives to support business operations

? Execute and monitor implementation of the digital transformation program

? Champion business change management initiatives

? Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

? Conduct impact analyses, assess change readiness, and identify key stakeholders.

? Document desired organizational change and specific measures for the monitoring and management of change objectives.

Research

? Prepare and develop business plans and models for new expansion opportunities

Note: Duties, responsibilities and activities may change at any time with or without notice as the need may arise.

Technical Competencies                                 Generic Competencies

? Strategy Formulation & Planning                    Stakeholder Engagement

Business Process Implemen