Call Center Agent Job at Beryl Spring Limited

Beryl Spring Limited is a reputable Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities


  • Manages recovery of overdue loan.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Responding to customer queries and escalating accordingly.
  • Thoroughly understands assigned portfolio and product.
  • Maintaining accurate, up-to-date customer account information.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Reporting accurate customers feedback daily/weekly.

Remuneration
N50,000 - N75,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Position as the subject of the mail.




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