Client Service Executive Job at EL-Lab Medical Diagnostics and Research Center

EL-Lab Limited is a Medical Diagnostic and Research Centre with over 22 years experience in Medical Laboratory and Radiology services.

We are recruiting to fill the position below:

Job Position: Client Service Executive

Job Location: Festac Town, Lagos
Employment Type: Full-time

Responsibilities


  • Proper data entry of patient information and payments on Laboratory Information System in an accurate and timely manner
  • Follow through with customer inquiries, investigate and resolve customer complaints in a timely manner, and escalate when necessary.
  • Communicate with customers in a courteous, friendly, and professional manner
  • Inquire, clarify, and confirm customer requirements and understanding of the solution
  • Notify clients of test results in a timely and accurate manner

Requirements

  • Candidates should possess a Bachelor's Degree with a minimum of 1-year post-NYSC experience.
  • Must be a fast learner
  • Applicants must be patient-friendly and have client-care etiquette.
  • Applicants must reside around Surulere and its environs.
  • Must have good communication skills
  • Must be computer literate.

Method of Application
Interested and qualified candidates should send their Applications Letter with CV to: joy.asuquo@el-lab.org using the Job position as the subject of the email.