Collection Agents
- We are seeking a highly motivated and experienced Collection Agents to join our team.
- As a Collection Agent, you will be responsible for collecting outstanding debts from customers and ensuring that payments are made on time.
Responsibilities
- Contact customers via phone, email, or in-person to collect outstanding debts
- Negotiate payment plans with customers to ensure timely payments
- Maintain accurate records of customer interactions and payments
- Meet and exceed monthly collection targets
- Collaborate with internal teams to resolve customer complaints and issues
- Perform other duties as assigned by management
Requirements
- Little to no experience in collections or customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and negotiation skills
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
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