Customer Care / Creative Director Job at Elvaridah Limited

Elvaridah Limited - Our client in the Food Industry is recruiting to fill the position below:

Job Position: Customer Care / Creative Director

Job Location: Lagos
Employment Type: Full-time (On-site)

Job Summary

• Our client is currently hiring a Customer care representative/Creative Director to join the team.

Job Responsibilties

• Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
• Greet customers warmly and provide a positive first impression.
• Assist customers with billing inquiries and payment processing
• Monitor and maintain cleanliness in customer areas, including tables and restrooms
• Develop creative content for social media platforms.
• Conceptualize and plan creative events within the restaurant space
• Work closely with chefs to visually enhance the presentation of dishes
• Suggest additional menu items or specials to enhance the customer experience
• Promote add-ons or promotions to increase sales
• Develop creative materials for marketing campaigns
• Coordinate and oversee food photoshoots for promotional materials and social media
• Conduct research on various topics, gather data and compile results.

Requirements

• Bachelor’s Degree in Mass Communication, Marketing or a related field.
• Minimum of 3 years of experience in the food industry as a customer care representative
• Candidate MUST reside in GBAGADA and its environs
• Time Management
• Effective communication skill
• Tech Savvy
• Proximity to location is an advantage.

Salary
N120,000 monthly.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: careers@elvaridah.com using the Job Position as the subject of the mail.