Customer Care / Creative Director Job at Elvaridah Limited

Elvaridah Limited - Our client in the Food Industry is recruiting to fill the position below:

Job Position: Customer Care / Creative Director

Job Location: Lagos
Employment Type: Full-time (On-site)

Job Summary

  • Our client is currently hiring a Customer care representative/Creative Director to join the team.

Job Responsibilties


  • Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
  • Greet customers warmly and provide a positive first impression.
  • Assist customers with billing inquiries and payment processing
  • Monitor and maintain cleanliness in customer areas, including tables and restrooms
  • Develop creative content for social media platforms.
  • Conceptualize and plan creative events within the restaurant space
  • Work closely with chefs to visually enhance the presentation of dishes
  • Suggest additional menu items or specials to enhance the customer experience
  • Promote add-ons or promotions to increase sales
  • Develop creative materials for marketing campaigns
  • Coordinate and oversee food photoshoots for promotional materials and social media
  • Conduct research on various topics, gather data and compile results.

Requirements

  • Bachelor’s Degree in Mass Communication, Marketing or a related field.
  • Minimum of 3 years of experience in the food industry as a customer care representative
  • Candidate MUST reside in GBAGADA and its environs
  • Time Management
  • Effective communication skill
  • Tech Savvy
  • Proximity to location is an advantage.

Salary
N120,000 monthly.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: careers@elvaridah.com using the Job Position as the subject of the mail.