Jobgurus Job advert

Customer Care Intern Recruitment at First Excelsia Professional Services

First Excelsia Professional Services Limited - Our client, an innovative research and development company with trendsetting products in the education and health sector, is recruiting to fill the position below:

Job Position: Customer Care Intern
Job Location: Lagos
Employment Type: Internship
Industry: Tech

Job Summary


  • The suitable candidate would learn the essential processes of quality customer service and swift customer engagement and be exposed to creative things in the industry.
  • This is a learning experience with a team of passionate and energetic people who would make learning fun and interesting while working.

Job Description

  • Resolve product or service problems by clarifying client/customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution.
  • Prepare product or service reports by collecting and analysing client/customer information.
  • Contribute to team effort by accomplishing related results.
  • Provide support for efficient customer service processes
  • Carry out other tasks (s) as assigned

Person Specification

  • B.Sc / HND in Business Administration or a similar field.
  • Good communication and interpersonal skills.
  • Time management skills.

Method of Application
Interested and qualified candidates should send their CV to: jobs@firstexcelsia.com using "Customer Care Intern" as the subject of the email.