Customer Care Representative Job at Martina Johnson Travels Limited

Martina Johnson Travels Limited - We provide all travelling services both nationally and internationally.

We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Lagos

Job Responsibilities

• Manage customers incoming calls and Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints and provide appropriate solutions and alternatives within reasonable time line.

Job Requirements

• Customer orientation and ability to adapt/respond to different types of character
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• BSc/HND in Mass Communication or any Social Science discipline.

How to Apply
Interested and qualified candidates should send their CV to: matinajohnsontravels@gmail.com using the Job Title as the subject of the mail.