Customer Care Representative Job at Ringo Telecommunication Limited

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Lagos
Job Type: Full Time

Duties and Responsibilities

• Listen to customers’ concerns, issues and questions.
• Resolve customers’ concerns and answer customers’ questions to your best ability.
• Refer issues and questions to managers if necessary.
• Prepare product and customer reports by gathering data collected during customer interactions.
• Maintain a positive attitude and calmly respond to customers’ complaints.
• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
• Recommend possible products to meet the customers’ needs.

Skills and Qualifications

• Candidates should possess a Bachelor's Degree.
• 1 - 3 years of work experience.
• Personable and attentive.
• Familiar with the software used to connect with customers and gather their information
• Knowledge of applicable products and markets.
• Strong interpersonal skills.
• Strong verbal communicator.
• Should reside within Ikeja or its environs.

Salary Range
N30,000 - N50,000 / month

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@ringo.com.ng using the Job Position as the subject of the email.