Customer Service Officer Job at TruPurpose Job Shop Limited

TruPurpose Job Shop Limited is a management consultancy firm located in Ibadan. We are licensed by the Federal Ministry of Labour and Employment, and have been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.


We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Moniya-Ibadan, Oyo
Employment Type: Full-time

Responsibilities

  • Communicating with customers across various channels.
  • Cross-selling & up-selling products & services.
  • Acknowledging & resolving customer complaints.
  • Performing marketing activities from the office.
  • Ensuring customer satisfaction & ensuring professional customer support.

Requirements

  • HND / Bachelor's Degree qualification in Marketing or it's equivalent, Public Administration, Mass Communication or Business Administration.
  • Must have 4 - 5 years of relevant experience as a Customer Service Officer or a related role.
  • Must reside at/around Moniya or Ojoo
  • Excellent communication skills
  • Fluent in Igbo (Hausa is an added advantage)
  • Customer service-oriented.
  • Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint.
  • Possessing sales skills (cross-selling & up-selling) is an advantage.
  • Female/Male
  • 28 - 40 years old
  • Married

Salary
N50,000 - N60,000 monthly

Method of Application
Interested and qualified candidates should send their CV / Applications to: trupurposejobs@gmail.com using "Customer Service Officer - Moniya" as the subject of the mail.

Note

  • We appreciate all applications, however, only shortlisted candidates will be contacted.
  • Qualified & interested candidates should call: 07083248640 & 09024126032 .



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