Customer Service Officer Job at U-Connect Human Resources

U-Connect Nigeria - Our client, a Reputable Commercial Bank is recruiting to fill the position below:

Job Position: Customer Service Officer

Job Locations: Abuja; Lekki, Mainland, Victoria Island & Apapa - Lagos; Port Harcourt - Rivers

Job Summary

  • Our client is seeking to recruit highly skilled and motivated Customer Service Officers to join their team.
  • We are recruiting for Customer Service Officers who will be responsible for providing exceptional customer service, resolving customer complaints, and promoting the products and services of our client, a commercial bank.

Responsibilities


  • Provide excellent customer service and ensure customer satisfaction
  • Respond to customer inquiries and resolve complaints in a timely and professional manner
  • Promote the bank's products and services to customers
  • Process customer transactions and provide account information
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other departments to resolve customer issues.

Requirements

  • Bachelor's Degree (BSC) or Higher National Diploma (HND) in any field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Previous experience in customer service or banking industry is an added advantage.
  • Maximum age of 28 years

Salary
N120,000 monthly.

What We Offer:

  • Opportunity to work with a reputable commercial bank
  • Collaborative and dynamic work environment
  • Professional development opportunities to enhance your skills and knowledge
  • Recognition and reward for outstanding performance.

 



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