Customer Service Officer / Social Media Officer Job at Amqey Limited

Amqey Limited - We are online and real-time marketplace for productions, retailing, sales and distribution of groceries food items and general goods and service, also third party contractor, management, sale & distribution of general goods and service.

We are currently recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service Officer / Social Media Officer
Job Location: Maiduguri, Borno

Job Summary

• The Customer Service officer /social media will work within the branch with the operations team as the front-line staff to interact, engage and deliver exception service to our Royal and esteemed Amqey customer and potential customer
• The ideal candidate is a creative problem solver, customer centric, calm/professional with excellent communication and analytical skills. who will work in coordination with cross-functional teams to deliver exceptional customer delight at our online and physical store.
• You must be comfortable working as part of a team while taking the initiative to grow and develop.

Requirements

• Candidates should possess relevant qualifications
• Must have good customer service skills.
• Excellent communication and analytical skills.
• Good knowledge of the product
• Stock management skill
• Shelf management skill

Job Description

• Scans/registers all items accurately, processes payments in cash (through bank cards or mobile payments).
• Dealing with transfers and exchanges of money.
• Petty cash management
• Cash flow follow-up (Balancing till account)
• Help customers make and place other
• Managing and responding taking customers orders and complains from our social media outlets.
• Shelf management & restocking

Remuneration
In addition to excellent career opportunities, Amqey Limited offers market-related remuneration packages, which include attractive benefits.

How to Apply
Interested and qualified candidates should send their CV to: iamqey@gmail.com using the Job Title as the subject of the mail.

Note

• While we value your education, your skill set, experience and desire to grow is very important to us.
• Only applications sent electronically (i.e. by email) with the job title and location clearly indicated as the subject of the mail will be considered, and only shortlisted candidates will be contacted.