Customer Service Representative Job at Kartel Energy

Kartel Energy is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries, etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Managelargeamounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service teamsales targets and call handling quotas
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file document.

Salary
N100,000 - N120,000 per month.

Method of Application
Interested and qualified candidates should send their CV to: careers@skyvillelimited.com using the Job Position as the subject of the mail.