Customer Service Representative Job at Nirvana Synergy

The Nirvana synergy company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Okota, Lagos
Employment Type: Full-time
Reports to: The Supervisor

Job Overview

• The Customer Service Representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

Responsibilities and Duties

• Managing incoming calls and customer service inquiries.
• Closing sales that will develop into return customers and new customers.
• Identifying and assessing customers needs to achieve satisfaction.
• Building sustainable relationships and trust with customer accounts through open and interactive communication.
• Meeting personal / customer service team sales targets and call handling quotas.

Job Requirements

• Must have at least OND
• Must have at least 2 years experience as a customer service representative
• Must be a good team player
• Must possess good character traits and personality
• Must have the ability to multi-task, prioritize, and manage time effectively
• Must have customer orientation and ability to adapt/respond to different types of characters
• Must have excellent communication and presentation skills
• Must live within Okota / Ago / Isolo and environs
• Must not be above 26 years of age.

Salary
N45,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job position as the subject of the email.