Customer Service / Social Media Officer Job at Pruvia Integrated Limited

Pruvia Integrated Limited, we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of
‘Impossibility is Nothing’.

PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC 1097861. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos.

We are recruiting to fill the position below:

Job Position: Customer Service / Social Media Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dynamic, organized, and creative individual to join our team as a Receptionist and Social Media Coordinator.
• This role combines front-office duties, administrative support, and the responsibility for managing and creating content for the company’s social media platforms.

Key Responsibilities

• Greet visitors and clients with a warm, professional demeanor.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel.
• Maintain a clean and organized front desk area.
• Receive, sort, and distribute mail, packages, and deliveries.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Maintain a log of visitors and employees entering and exiting the building.
• Ensure all visitors follow the required security protocols.
• Prepare reports, presentations, and other documents as requested by management.
• Coordinate and schedule company meetings, travel, and events.
• Assist in managing office supplies, ordering new items when necessary.
• Assist with the preparation, filing, and maintenance of company documents and records.
• Perform data entry tasks to ensure accurate record-keeping and filing systems.
• Provide general office administrative support, including photocopying, scanning, and faxing.

Social Media Coordinator Duties:

• Develop, create, and schedule content for social media platforms that align with the company’s brand and marketing objectives.
• Engage with followers and respond to inquiries promptly, maintaining a positive brand image.
• Monitor and analyze social media trends and competitors to ensure our content stays relevant and engaging.
• Track and report on social media metrics, creating regular reports on engagement, reach, and campaign effectiveness.
• Coordinate with the marketing team to ensure alignment with marketing strategies and goals.
• Organize and manage social media campaigns, contests, and promotions.
• Ensure consistent branding and messaging across all social media platforms.

Requirements:

• HND / BSc in Office Administration, Social Media Marketing, or a related field is preferred.
• Minimum of 2 years of proven experience in a receptionist or administrative assistant role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and social media platforms and management tools (Facebook, Instagram, LinkedIn, Twitter).
• Strong written and verbal communication skills with a creative and engaging writing style.
• Knowledge of basic social media analytics and reporting.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Creative, with the ability to think outside the box for social media content.
• Ability to work collaboratively in a team environment.

Salary
N100,000 - N120,000 / month

Method of Application
Interested and qualified applicants should send their CV to:  jobpruvia@gmail.com using the Job Position as the subject of the mail.