Customer Success Manager Job at Canonical Nigeria

Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Position: Customer Success Manager

Job Location: Lagos

Responsibilities 
As a customer success manager, you will:

• Onboard new Canonical customers and introduce them to our products and support processes.
• Serve as a customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention.
• Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives.
• Assist sales in identifying growth opportunities or renewal risks.
• Create campaigns targeting multiple customers through digital touch-points and activities.

Requirements
The successful candidate will have :

• A passion for customer satisfaction
• Good presentation skills
• Superior writing and communication skills
• Love for technology, infrastructure and Ubuntu in particular
• Patience and ability to listen
• Flexibility and good time
  Click here to Apply