Customer Support / Solution Officer Job at DataMax
DataMax is a leading provider of data administration services motivated to excel and innovate, to create value for our stakeholders.
We are recruiting to fill the position below:
Job Position: Customer Support / Solution officer
Job Location: Lagos
Employment Type: Full Time
Role Summary
- The customer support/solution officer is a corporate executive tasked with supporting clients and shareholders.
Responsibilities
- Sells available capital market products to both existing and prospective customers. This includes interacting directly with the customer, determining the customer's needs, and evaluating sales potential.
- Establishes, maintains, and coordinates an effective partnership with the clients, and shareholder collaboration.
- Acts as a liaison between the shareholders and the company to ensure complaints are resolved promptly.
- Evaluate client and shareholder needs and identify the resources to accomplish the goal.
Requirements
- BSc. in any related field.
- Having experience in the Capital Market will be an advantage.
- Experience in partnering with an executive team and have a high level of written and oral communication skills, as well as a strong knowledge of processes.
Competencies/Knowledge Needed:
- Detail-oriented, analytical, and inquisitive.
- Ability to work independently and with others.
- Extremely organized with strong time-management skills.
- A track record of following through on commitments.
- Adequate knowledge of the capital market and its operations
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Excellent documentation skills.
- Relationship skills
- Goal-driven and highly motivated.
Salary
N200,000 - N300,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: rmu@datamaxregistrars.com using the Job Position as the subject of the mail.
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