Customer Support / Solution Officer Job at DataMax

DataMax is a leading provider of data administration services motivated to excel and innovate, to create value for our stakeholders.

We are recruiting to fill the position below:

Job Position: Customer Support / Solution officer
Job Location: Lagos
Employment Type: Full Time

Role Summary

  • The customer support/solution officer is a corporate executive tasked with supporting clients and shareholders.

Responsibilities


  • Sells available capital market products to both existing and prospective customers. This includes interacting directly with the customer, determining the customer's needs, and evaluating sales potential.
  • Establishes, maintains, and coordinates an effective partnership with the clients, and shareholder collaboration.
  • Acts as a liaison between the shareholders and the company to ensure complaints are resolved promptly.
  • Evaluate client and shareholder needs and identify the resources to accomplish the goal.

Requirements

  • BSc. in any related field.
  • Having experience in the Capital Market will be an advantage.
  • Experience in partnering with an executive team and have a high level of written and oral communication skills, as well as a strong knowledge of processes.

Competencies/Knowledge Needed:

  • Detail-oriented, analytical, and inquisitive.
  • Ability to work independently and with others.
  • Extremely organized with strong time-management skills.
  • A track record of following through on commitments.
  • Adequate knowledge of the capital market and its operations
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent documentation skills.
  • Relationship skills
  • Goal-driven and highly motivated.

Salary
N200,000 - N300,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: rmu@datamaxregistrars.com using the Job Position as the subject of the mail.