Employee Service Manager Job at Khenpro Global Services

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients' service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Position: Employee Service Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities


  • Work with the HR team to ensure the retention of the right talents for the organization by ensuring high morale, motivation, and harmonious work relations between management & employees
  • Assist in crafting and own the enforcement of the staff code of conduct, staff manual, and the Sanction grid, and proper management of all forms of staff disengagement.
  • Ensure that on-the-job coaching, supervision, and guidance are available to guarantee optimal productivity from Staff
  • To assist in maintaining comprehensive organizational charts, and a robust succession plan that will guarantee a continuous stream of talents to man any vacant positions in the organization.
  • Professionally administer staff payroll/Pension ensuring accuracy and confidentiality at all times.
  • Ensure proper management of all company assets/facilities, internal communications, and HSE/Security issues.
  • Manage all applicable expenses to ensure they are in line with company policy and within approved limits
  • To assist in formulating and implementing robust Human Capital plans that align with the Corporate Strategy of the brand and its sister Companies
  • Assist in driving desired corporate culture and change management To assist in ensuring compliance with all government laws/regulations and proper management of relationships with stakeholders
  • Ensure timely routine reports are available.

Minimum Job Requirements

  • Education: Bachelor’s Degree in Human Resources or closely related field
  • Experience: Six (6) years of experience in Human Resources with supervisory experience.
  • Specific Skills: Knowledge of federal, state and local regulations and policies.
  • Experience with Payroll and excellent.
  • Possess good understanding of Excel
  • Specialized Knowledge, Licenses, etc: PHR or SPHR certificate or equivalent Human Resources training desired.
  • Supervisory Responsibilities: ER Generalists.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae to: hr@khenpro.com using the Job Position as the subject of the mailJ