Female Customer Service Representative Job at AK Entertainment
AK Entertainment is recruiting suitable candidates to fill the position below:
Job Position: Female Customer Service Representative
Job Location: Opebi, Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Must have HND or First Degree
- 1 - 3 years of relevant work experience.
- Ability to stay calm when customers are stressed or upset.
- Must have a strong skill inusing computers.
- Experience working with customer support.
Method of Application
Interested and qualified candidates should send their CV to: akentertainment.hr@gmail.com using the Job Position as the subject of the mail.
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