Front Desk / Customer Service Representative Job at Prestigious Homes Limited

Prestigious Homes Limited is a luxury home builder, delivering homes to their owners just the way they envisioned it. We create incredible majestic homes with superior craftsmanship, exquisite architectural designs, and the finest interior finishing.

We are recruiting to fill the position below:

Job Position: Front Desk / Customer Service Representative
Job Location: Lagos
Work Schedule: Morning & Night Shifts (Monday - Saturday)
Employment Type: Full-time

Job Summary

• We are seeking a smart, professional, and client-focused Front Desk / Customer Service Representative to serve as the first point of contact at our high-end residential facility in Ikoyi.
• The ideal candidate must be well-presented, articulate, and capable of providing exceptional customer service to residents and guests in a courteous and efficient manner.

Key Responsibilities

• Greet and attend to residents, guests, and visitors in a warm, welcoming, and professional manner
• Handle all front desk operations including phone calls, inquiries, and visitor logs
• Assist residents with complaints or service requests, ensuring prompt resolution
• Manage correspondence, packages, and delivery records
• Provide administrative support as required
• Maintain a tidy, professional, and organized reception area
• Report incidents or unusual activity promptly to management

Requirements

• Minimum of HND in any discipline
• 3–4 years of proven experience in a customer service/front desk or hospitality-related role
• Excellent verbal and written communication skills
• Presentable appearance with good grooming and etiquette
• Strong interpersonal skills and ability to build rapport with clients
• Loyalty, discretion, and a high level of professionalism
• Ability to work both morning and night shifts as scheduled
• Problem-solving mindset with a calm and composed attitude under pressure
• Only qualified candidateswill be considered. Proximity to Ikoyi is an added advantage.

Salary
Attractive & Negotiable

Method of Application 
Interested and qualified candidates should send their CVs and Photograph to: hr@prestigioushomeslimited.com using the Job Position as the subject of the email.