Front Desk Executive

Axespire Consulting Limited – A world class accounting, tax planning and management services company, is recruiting to fill the position below:

Job Position: Front Desk Executive
Job Location: Abuja
Reports to: BDM
Job Purpose

• Must be able to undertake all receptionist and clerical duties at the desk of main entrance.
• Keeping the front desk tidy and presentable with all necessary materials in place.
• Ensure all inquires are handled with professionalism and sound customer service
• Answering questions and addressing compliant.
• Handle administrative and clerical assignments

Job Qualifications and Experience
Education:

• A minimum of a Degree is essential.

Professional Experience:

• A minimum of 1 year experience is required

Required Skills:

• Excellent customer service and sales support skills.
• Excellent written and spoken communication skills.
• Ability to work under pressure to meet deadlines.
• Excellent organizational, planning & time management skills.
• Able to work on own initiative and as part of a team.
• High level of IT proficiency with experience of Microsoft Office.

Duties and Responsibilities

• Welcoming prospective clients and attend to their needs
• Have in depth and accurate information on …………. products and services so as to be able to answer all questions and address compliant.
• Receive letters, packages, answer all incoming calls, redirect them or keep messages.
• Maintain a high degree of accurate and current product knowledge
• To provide the Business Development manager and Accountant with a monthly report on all activities as required.
• Prepares all outgoing mails for pick up by postal or courier service.
• Order office supplies, file documents, make photocopies, etc and may also perform light book keeping tasks.
• Ensure all attendance booklets are signed
• To attend to walk-in and telephone enquirers on a daily basis
• Handling branch inventory, also handling of petty cash and recording expenses on the spreadsheet.
• Sorting out mails or parcels received
• To monitor the office assistants to ensure that the toilets and office environment are clean.
• Any other related task that may be assigned