Front Desk Executive Job at Redline Auto Mobile

Redline is an auto repair company with branches in Lagos and Abuja that offers complete vehicle repair and maintenance. The company has been in existence for over 10 years with specialty ranging from mechanical, electrical, A/c repairs, Body work, etc.

We are recruiting to fill the position below:

Job Position: Front Desk Executive
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Department: Administration
Reporting Relationships: Reports to the Business Manager

Job Purpose

• The Front Desk Officer serves as the first point of contact for visitors and clients, ensuring a welcoming and professional reception experience.
• This role is responsible for managing front desk operations, handling customers inquiries, and supporting administrative functions to ensure smooth office operations.

Duties and Responsibilities
Front Desk Operations:

• Create and maintain a welcoming environment by greeting guests courteously and professionally.
• Address inquiries and resolve complaints promptly to ensure guest satisfaction.
• Manage incoming calls, direct them appropriately, and take accurate messages.
• Keep the reception area tidy, organized, and conducive for hosting visitors.
• Provide daily report of all activities carried out on the operations.

Administrative Support:

• Supervise and double-check the cleanliness and setup of the MD’s office, conference room, and other key areas after cleaning.
• Receive, sort, and distribute daily mail and deliveries.
• Monitor and restock essential office supplies (e.g., cleaning items, tissue boxes, stationery).
• Maintain and update administrative records
• Preparing invoice and estimate , following up with clients and daily reports
• Provide general administrative assistance assigned by the Managing Director.

Customer Service:

• Provide accurate information to visitors, vendors, and callers.
• Handle inquiries and complaints with professionalism.

Person Specification
General Education:

• Candidates should possess at least an Ordinary National Diploma (OND); a Bachelor's Degree in any discipline will be considered an added advantage.

Experience:

• 0 – 2 years of relevant experience in a corporate environment.

Skills and Competencies:

• Good verbal and written communication skills
• Ability to stay organized and manage multiple tasks effectively
• Basic proficiency in MS Office tools (Word, Excel, Outlook)
• High level of professionalism and personal presentation
• Attention to detail and a proactive attitude.

Key Person Attributes:

• Courteous and approachable
• Organized and proactive
• Punctual and dependable
• Well-groomed and presentable
• Adaptable and quick to learn.

Method of Application 
Interested and qualified candidates should send their CV to: hr@redlineholdings.com.ng using the Job Position as the subject of the mail.