Front Desk Officer

Terragon Limited - An Integrated New Media and Mobile Content company based in Lagos, Nigeria with presence in Ghana, Kenya, India, UK and Mauritius, prides itself as a new media business focused on Africa. It has built a strong competence across the new media ecosystem comprising mobile, online and content.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Location: Lagos

Qualifications

• A Bachelor's Degree in Arts/Social sciences
• Must have completed NYSC.
• Good communication skills and Interpersonal skills.
• Coordinated and Disciplined.
• Attentive to details.
• Excellent customer service relation
• Minimum of 1 year experience of Managing front desk in a service environment, Call center or service shop experience
• Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.

Responsibilities

• Respond to visitor's inquiries and direct to concerned staff.
• Sort, and distribute incoming correspondence
• Re-direct calls as appropriate and take adequate messages when required.
• Greet, assist visitors and the general public.
• Perform other related duties as required by Team Leads and Talent and office resource
• Deliver excellent customer services, at all times.
• Make sure reception area is kept clean and tidy throughout the day.
• Report any maintenance issues immediately to line manager, including all furniture, fittings and
• equipment.
• Provide administrative support to Admin Department