Front Desk Officer Job at Accrete Energy Limited

Accrete Energy Limited is a foremost energy consultancy firm, providing services spanning the entire life cycle of oil and gas projects. We also endeavor to achieve excellence in service delivery by shared dedication, innovation and commitment to continuous improvement of our work processes and procedures.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• We are seeking a highly organized and customer-focused Front Desk Officer to join our team.
• As the first point of contact for our company, you will play a crucial role in providing exceptional service to visitors, clients, and employees. If you are a friendly, proactive individual with excellent communication skills, we want to hear from you.

Responsibilities

• Greet and welcome guests as they arrive at the front desk.
• Answer phone calls and direct them to the appropriate person or department.
• Serve as the primary point of contact for inquiries about the company, its services, and its personnel. Provide accurate information or direct inquiries to the appropriate department or individual.
• Maintain a tidy and organized reception area.
• Maintain visitor logs, appointment schedules, and other relevant records. Ensure confidentiality and accuracy in record-keeping.
• Monitor access to the premises, issue visitor badges, and enforce security procedures to maintain a safe and secure environment.
• Address any concerns or complaints from visitors, clients, or employees in a professional and timely manner. Escalate issues to management as necessary.
• Support other departments with special projects, events, or tasks as assigned by management.
• Assist with administrative tasks as needed.

Requirements

• Bachelor's degree in Business Administration / English and Linguistics or other related field.
• Minimum of 2 years of experience in customer service or in a related role preferably in a corporate environment.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Knowledge of basic office equipment and procedures.

Method of Application
Interested and qualified candidates should send their Resume and cover letter to: staffing@accreteltd.com using the Job Position as the subject of the mail. 

Note: Please include relevant experience and qualifications in your application.