Front Desk Officer Job at Alan & Grant

Alan & Grant - Our Client, a premium international Lounge is recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Ikeja, Lagos
Employment Type: Full Time

Key Responsibilities


  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests.
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Keep updated records and file
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

  • High School diploma (HND, BSc) additional qualifications will be a plus
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Problem-solving skills
  • Customer service orientation