Front Desk Officer Job at Lily College of Nursing Sciences

Lily College of Nursing Sciences boasts a distinguished lineage rooted in the conceptualization and establishment phases within Lily Hospitals Limited. The institution’s origins are intricately tied to the visionary inception of Lily Hospitals Limited in 1984, marking the initial strides toward establishing a prominent private healthcare network in Nigeria.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Warri, Delta
Employment Type: Full-time

Job Description

• The Front Desk Officer will be responsible for delivering a warm and professional welcome to all students, staff, and visitors. 
• This role combines customer service excellence with administrative support, ensuring smooth front-office operations and clear communication across departments. 
• The ideal candidate is personable, organized, and committed to creating a positive first impression in an academic environment.

Key Responsibilities

• Serve as the first point of contact for all visitors, students, and stakeholders.
• Manage incoming calls, emails, and inquiries with courtesy and professionalism.
• Maintain the front desk area, ensuring it is clean, organized, and welcoming.
• Handle administrative tasks including data entry, filing, and documentation.
• Provide accurate information about the college's programs, procedures, and events.
• Assist in the coordination of student onboarding and visitation processes.
• Receive and distribute mail and other correspondences.
• Liaise with internal departments to support smooth operations.

Qualifications

• HND in any Social Science discipline.
• Minimum of 1 year of experience in a similar role, preferably in an educational setting.
• Certification in Customer Relationship Management (CRM) or a related field is an added advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to multitask and prioritize in a dynamic environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• A dynamic and inclusive work environment.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@lilyhospitals.net using "Front Desk Officer- LCNS" as the subject of the mail.

Note: Candidates resident in Warri, Delta State and its environs are encouraged to apply.