Graduate Telesales Agent Recruitment at Alerzo Limited
Alerzo Limited is a reputable technology and services company that has transformed the process of distribution of FMCG products to informal retailers.
We are looking for candidates for immediate employment in the position below:
Job Position: Graduate Telesales Agent
Job Locations: Uyo - Akwa Ibom, Benin - Edo, Owerri - Imo & Port Harcourt - Rivers
Employment Type: Full-time
Key Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- He/She must always be responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
Job Requirements & Qualifications
- B.Sc / HND with 0 - 1 year of experience
- Good exposure to B2B Sales.
- Excellent communication and negotiation skills
- Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.
Remuneration
- Attractive
- HMO and other statutory benefits.
Method of Application
Interested and qualified candidates should send their CV to: careers@alerzo.com using the Job position and State (e.g Data Entry Officer Oyo) as the subject of the mail.
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