Growth and Operations Manager Job at Binance

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world.

We are recruiting to fill the position below:

Job Position: Growth and Operations Manager

Job Location: Remote
Job type: Full-time
Department: Business Development

Responsibilities

• Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
• Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
• Uncover customer's unique needs and challenges
• Perform document checks as per standard procedures
• Monitoring transactions, investigating and reporting suspicious activity
• Reading, prioritizing and responding to customers' queries  
• Create, manage, implement and refine all marketing campaigns in an ongoing basis
• Direct ongoing market research to foster the product’s and market growth

Requirements

• College Degree or above
• At least 1+ years of relevant experience in marketing, customer service/business development roles, preferably in finance or e-commerce industry
• Knowledge in Blockchain/ Cryptocurrency industry
• Exceptional written communication skill and a good listener
• Ability to multitask, prioritise, and control time effectively
• Knowledge of blockchain, crypto, and P2P payments is a big plus
• A Binance P2P user is highly preferred

Conditions:

• Do something meaningful;
• Be a part of the future of finance technology and the no.1 company in the industry,
• Fast moving, challenging and unique business problems,
• International work environment and flat organisation,
• Great career development opportunities in a growing company,
• Competitive salary,
• Flexible working hours, Casual work attire.

Working at Binance:

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire.