Hardware Quality Assurance Officer Job at Moniepoint Incorporated

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Title: Hardware Quality Assurance Officer

Location: Port Harcourt, Rivers
Job Type: Contract

Job Summary

• The quality assurance officer is responsible for identifying quality problems in repaired terminals.
• They will closely work with the technicians and inventory team to test repaired terminals, and identify and document defects of terminals that do not comply with standards.
• They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns.

Requirements

• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using Microsoft Office applications.
• OND / HND, Bachelor's Degree in Electrical / Electronics, or a related field is preferred.
• Experience in terminal repair is an advantage.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.

Job Description

• Quality Inspection: Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard.
• Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution.
• Documentation: Maintaining detailed records of quality inspections, test results, and issues identified during the test process.
• Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues.
• Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory.
• Stock keeping: Keeping proper and accurate records of received and returned terminals.
• Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficiency.
• Visual Inspection: Careful inspection of the quality of repaired terminals through visual examination.
• Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals.
• Perform other duties as delegated and assigned by his/her Line Manager.