Head of Operations

Doves International Healthcare Limited is a state based Health Maintenance Organization operating in Lagos, Nigeria. Our aim projects beyond serving you with quality healthcare We asure you a happy experience all the time on the Doves Health Scheme.

We are recruiting to fill the position below:

Job Position: Head of Operations
Job Location: Lagos

Job Description

• Carry out inspection of healthcare providers facility
• Carry out registration and accreditation of healthcare providers
• Providing expert advice on health promotions and disease prevention
• Cooperate with the management team to initiate procedures, regulations and programs to benefit the patients and support health care providers in line with best practices
• Oversee healthcare provider network development and management
• Oversee care coordination, providers relations, claims administration and wellness programs
• Oversee member services activities and client relationship management
• Assist in marketing the health plans to private and public organizations

Requirements

• MBBS/RN/BSc Degree in Medical discipline or equivalent practical experience
• Full knowledge of NHIS quality assurance processes and procedures
• 2-5 years of experience in HMO operations
• Experience working with cross-functional teams and influencing without authority
• Proven track record demonstrating leadership skills, critical thinking, proactive operational excellence and problem solving
• Excellent communication and interpersonal skills, with the ability to be personable yet persistent
• Excellent analytical, Excel modeling and presentation skills