Human Resources Business Partner Job at Netcom Africa

Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.

We are recruiting to fill the position below:

Job Position: Human Resources Business Partner (HRBP)

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Objective & Summary

• The job holder will be responsible for aligning business objectives with management of employees in designated business units.
• These include but not limited to; driving the performance management system, Capability Programs and providing HR advisory to Staff and Line Managers on diverse HR functions: Recruitment, Productivity, Employee Engagement, and other HR projects as may be assigned.

Key Duties & Responsibilities
Performance Management:

• Drive the Performance Management process using the Balanced Scorecard Framework via active collaboration with VPs and Line Managers in developing and or updating KPIs and measurement indices
• Analyze the impact of employee performance interventions on organizational performance; provide reports to the management
• Schedule and drive the company quarterly performance reviews
• Provide strategic advice and guidance/improvement on the performance management framework
• Manage performance issues; identify, update and drive policies & interventions for resolving performance issues
• Consult with line managers and VPs; providing HR guidance and advisory as required.

Talent Acquisition:

• Own and drive assigned business units' Talent Acquisition and capability Developmental process i.e., Staffing, performance management and L & D needs
• Identify training needs, monitor training programs to ensure that training objectives are met in line with a defined L & D framework.
• Adhere to all TL9000 requirements; continually review all process within the HR Department and make recommendations on improvements.

Other Responsibilities:

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide first-line advisory and support to Managers and staff regarding Netcom’s HR policies and procedures to reinforce our rules of engagement vis-à-vis staff understanding of same.
• HR related projects as may be assigned.

Requirements

• Bachelor's Degree in a related field
• 4 years of HR Generalist experience; at least 2 years in Performance Management role (Scorecard framework experience is an advantage)
• Advanced knowledge and use of the balanced scorecard system
• General knowledge of HR business partnering and dynamics
• Professional certification e.g CIPD, CIPM, SPHR or SHRM (Active membership) is a plus
• Advanced use of Microsoft Office Suite; MS Dynamics 365 ERP or related enterprise applications
• Experience coordinating and driving L & D/capability programs
• Experience in design and implementation of innovative and engaging employee engagement initiatives
• HR Data Analysis using relevant analytical tools; Power BI etc.
• Communication & Presentation skills
• Strong analytical and problem-solving skills.
• Telecom/ISP industry knowledge is preferred.