Information Management Officer Job at Care Best Initiative (CBI)

Care Best Initiative (CBI) is a fast-growing, woman-led, and youth-driven Non-Governmental Organization (NGO) founded in 2019 and presently operational in states within North-East, Nigeria. Our objectives are to save lives, alleviate the suffering of children, women, and other vulnerable people; and maintain human dignity during and in the aftermath of man-made crises and natural disasters; as well as to prevent and strengthen preparedness for the occurrence of such situations; and to promote the right of children, women and vulnerable people in the society. Our actions are multi-sectorial inclined, gender-sensitive, and socially inclusive.

We are recruiting to fill the position below:

Job Position: Information Management Officer
Job Location: Yobe
Slots: Two (2)
Employment Type: Contract
Department: ICT
Job type: Contractual – Nine (10) months
Responsible for: Delivering CBI Health program
Reports to: MEAL Coordinator/Program Coordinator

Job Purpose

• The Information Management Officer is accountable for driving CBI digital transformation strategy. S/he will ensure quality support is given to colleagues and advice on the technological solutions to best address the needs of the organization, with support from the team under their supervision. Further to collaborate with CBI’s programme team to meet CBI’s ambition to become a leader in the use of technology to deliver the best services in her areas of operation.

Job Description / Principal Accountabilities

• Coordinate data and information management activities
• Participate in the relevant data and information management team and activities
• Contribute to the design and implement data strategies and systems
• Identify risks and opportunities based on insights derived from data
• Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback
• Support data security, data protection and responsible data-sharing
• Assist the data team and others communicate the status, value, and importance of data
• Support the collection, storage, management and protection of data in the region/country or at the global level
• Support consolidation of data systems, including the interoperability of operational data and systems
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response
• Manage the organization database and components including tracking evidence base MOVs etc.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• A First-level University Degree (Bachelor's) in Information Systems / Information Management, Statistics, Mathematics, Data Management, Computer Science or a related field is required.
• Minimum two (2) years of similar work experience in Information Management preferably with NNGOs/INGOs is required.
• Formal training in sector information management is an advantage.
• Experience in major emergency response relevant to the sector is highly desirable.

Skills (Special Training or Competence):
General professional competencies:

• Proven experience in computer systems and network administration
• Previous experience from working in complex and volatile contexts
• Team management
• Documented results related to the position’s responsibilities

Training skills:

• Clear written and verbal communication
• Fluency in English, both written and verbal
• Good knowledge of the local humanitarian and security context
• Context / Specific skills, Knowledge and experience:
• In-depth knowledge of the Office 365 suite
• Designing and managing IP networks
• Bandwidth optimization and high availability techniques.
• Knowledge of installation, configuration and maintenance of HF and VHF radios is an asset.

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with CBI Human Resource and Performance Management manual.

The following documents will be used for performance reviews:

• The Job Description
• The work and development plan
• The Mid-term / End of trial period Performance Review Template
• The End-term Performance Review Template
• The CBI Competency Framework.

Key Behaviours:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Proactive and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips within the PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator
• Clinical Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

Note

• Only applications submitted online will be reviewed
• Only one application email should be submitted as multiple submissions will be tantamount to automatic disqualification
• Applications submitted before the deadline will be reviewed on a rolling basis
• By submitting your Application for this position you agreed to CBI Policies and ZERO Tolerance to:
  • Fraud
  • Sexual Harassment, Exploitation, Abuse and Child Abuse
• Our employees enjoy a work culture that promotes diversity and inclusion.
• Care Best Initiative (CBI) provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, age, disability, or genetics.
• Qualified women are strongly encouraged to apply.