IT Support Officer Job at Ecscorp Resources Limited

ECSCORP Resources a solution engineering company that uses an agile approach in solving the most complex business problems using creativity and innovation where necessary to achieve the best business objectives seeks a service-oriented and self-motivated IT support professional to join our dynamic team.

We are recruiting to fill the position below:

Job Position: IT Support Officer
Job Location: Lagos

Job Description

• In this role, you will work on maintaining and monitoring the computer systems and networks for our business.
• You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Other Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end-users of club lightings and controllers
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Qualifications Requirements

• B.Sc / HND / OND in Computer Science / Engineering, Electrical / Electronic Engineering or related field
• Minimum of 2 years cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting will be an advantage
• Ability to diagnose and troubleshoot basic technical issues
• Excellent problem-solving and communication skills, good team player
• Ability to provide step by step written and verbal technical help
• Ability to prioritize work and deliver on giving tasks
• Ability to multitask

Method of Application
Interested and qualified candidates should send their applications and CV to: olamide.ai@ecscorpresources.com using the Job Title as the subject of the email.