Front Desk Officer Job at Kursi Group

Kursi Group is a Nigerian-based mining, mineral processing, and trading company. Incorporated in 2005, the company has grown to become one of Nigeria’s largest and most reliable mining and trading firms. The head office is located in Abuja, with mining, operational, and processing sites spread across 22 of the 36 states in Nigeria. Kursi holds titles for some of the most viable mineral assets in Nigeria, with combined mineral resources and reserve estimates of over USD 100 billion. We mine, process, and trade in base metals, precious stones, and rare earth minerals, supplying off-takers, manufacturers, and end-users in the global value chain.

Our gold mining and processing lines have the capacity to process 8,500 tons of ore per day, with optimal grade recovery rates. We also lead the Nigerian market in mining and trading of lithium, lead, zinc, tin, columbite, tantalite, monoxide, manganese, wolframite, graphite, and fluorite.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Abuja
Job Type: Full Time

Job Summary

• The Front Desk Officer serves as the first point of contact for visitors, clients, and staff. This role ensures professional front desk operations, courteous and efficient service, accurate handling of inquiries, proper visitor management, and smooth daily office operations.
• The role also supports administrative functions to facilitate operational efficiency.

Key Responsibilities

• Welcome and receive all visitors professionally, issuing visitor identification and ensuring proper access.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate departments or personnel.
• Respond to inquiries accurately and escalate issues when necessary.
• Maintain detailed visitor logs and submit regular reports to the supervisor.
• Schedule appointments and provide support to internal teams.
• Maintain the reception area and common spaces in a clean, organized, and professional manner.
• Coordinate with security and other departments to ensure smooth front office operations.
• Support administrative tasks as needed to ensure operational efficiency.

Qualifications and Skills

• Bachelor’s degree in Public Administration, Business Administration, or a related field.
• Minimum of 2 years of experience in a customer-facing, administrative, or front office role.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Professional and friendly demeanor with strong customer service orientation.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office systems.
• Ability to handle stress, remain calm under pressure, and prioritize tasks effectively.
• Demonstrated teamwork, collaboration, and reliability.

Work Environment:

• Based at the Abuja Head Office with daily interaction with staff, visitors, and vendors.
• Supports corporate administrative operations while maintaining a professional and welcoming office environment.

Method of Application 
Interested and qualified candidates should send their CV to: recruitment@kursigroup.com using the Job Position as the subject of the mail.

Disclaimer

• Due to the urgency of this position, applications will be reviewed on a rolling basis, and the position may be filled before the recruitment closing date.

Guiding Principles:

• Kursi Group has zero tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse, and exploitation. Any violations of these principles and policies will be treated as serious misconduct.
• Kursi Group is an Equal Opportunity Employer regardless of background. Female candidates are strongly encouraged to apply.