I.T. Support Officer Job at Voltaire Lifestyle Services Limiterd

Voltaire Lifestyle Services Limiterd are the owners of GAIA AFRICA Club and Gaby Lagos, luzury brands, situated in Victoria Island in Lagos State. It is a hospitality Company with a luxury restaurant, a private business club house and event management.

We are recruiting to fill the position below:

Job Position: I.T. Support Officer

Job Location: Lagos Island, Lagos
Employment Type: Full-time

Job Description

• In the fast-paced hospitality sector, the I.T. Support Officer plays a critical role in supporting systems that directly impact guest experience, operational efficiency, and staff productivity.
• The I.T. Support Officer is responsible for the day-to-day operation and support of the company's I.T. infrastructure and end-user systems ensuring the smooth functioning of all hardware and software, maintaining network security, and delivering timely and efficient support services.

Job Responsibilities

• Provide first-line technical support to staff, ensuring prompt resolution of hardware, software, and network-related issues.
• Maintain and support systems (Point-of-Sale software), ensuring optimal uptime.
• Oversee the installation, configuration, and routine maintenance of all I.T. hardware including servers, workstations, printers, routers, access points, and other peripheral devices.
• Manage the local area network (LAN), wireless networks, internet access, and telecommunications systems to ensure consistent availability.
• Ensure timely software updates, data backups, and security patches across all systems.
• Provide technical support for meetings, events, and conferences hosted within the facility.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• Minimum of 3-5 years of experience in a similar I.T. support role, preferably within the hospitality industry
• Strong abilities in I.T Hardware support.
• Hands-on experience with hospitality technology systems is highly desirable
• Excellent understanding of Microsoft 365, networking (TCP/IP), Windows OS, and server environments.
• Flexibity to provide after-hours or weekend support as required.
• IT certifications would be an added advantage.

Method of Application
Interested and qualified candidates should submit their Applications to: careers@gaiaafricaclub.com using the Job Position as the subject of the email.

Note: We appreciate all applications, however, only qualified candidates who put in their application early will be contacted.