IT Support Specialist Job at Trovest Capital Partners

Trovest Capital Partners is a full-fledged Financial Service Hub, built strategically to play in the Consumer Lending Space. Our operations cover Investment Banking, Retail Banking, Wealth Management, Micro Lending, Payment Service Banking, Consumer Lending and Fintech.

As a catalyst for socio-economic development, The Tro-Vest Capital Partners Group launched its operations in 2021, to provide exceptional financial services while maintaining the highest level of integrity and professionalism to meet the current and future needs of our clients, helping them cultivate long term success.

We are recruiting to fill the position below:

Job Position: IT Support Specialist

Job Location: Abuja

Job Description

• We are seeking a highly skilled and experienced IT Support Specialist to join our team in Abuja.
• The successful candidate will provide technical support and assistance to our employees, ensuring that all IT systems and equipment are functioning properly

Key Responsibilities

• Provide technical support and assistance to employees via phone, email, and in-person
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain computer hardware, software, and peripherals
• Set up and configure user accounts, email, and other network services
• Monitor and maintain network security and performance
• Document and track all technical issues and resolutions
• Collaborate with other IT team members to resolve complex technical issues
• Stay up-to-date with the latest technologies and trends in IT support

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT support or a related field
• Proficiency in Windows, Microsoft Office, and other productivity software
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and organizational skills

Preferred Qualifications:

• CompTIA A+ or other relevant certifications
• Experience with IT service management tools (e.g. ServiceNow)
• Knowledge of network protocols and architectures
• Experience with cloud-based technologies (e.g. Azure, AWS).

Salary
N150,000 - N200,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: Yvonne.Okeke@tro-vestcapitalpartners.com using the Job Position as the subject of the mail.