Job Openings at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson.

Radisson Hotels’ highest priority is the health, safety & security of our guests, employees and business partners worldwide.

We are recruiting to fill the following positions below:

1.) Assistant Reservations Manager

Job Location: Ikeja, Lagos
Job type: Full-time

Description

• Are you passionate and driven enough to fill our house? We’ve got first class rooms … your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
• Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
• As Asst. Reservations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
• Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities

• Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance
• Delivers on plans and objectives where reservations initiatives & hotel targets are achieved
• Supervises the reservations team fostering a culture of growth, development and performance within the department
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements

• Canddiates should possess a relevant qualifications with at least 4 years of experience
• Experience in reservations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experience of working with IT systems on various platforms
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions with proven problem-solving capabilities offering support where required
• Strong communication skills

Salary
To Be discussed.

Application Closing Date: 22nd November, 2023.

Click here to apply online

2.) Meeting & Events Executive

Job Location: Ikeja, Lagos
Job type: Full-time

Job Description

• Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for first class people just like you!
• At Radisson Blu Hotel, we are one team and make memorable moments for our guests. Our Meeting & Events Executive need to motivate through inspirational leadership, a passion for success and driving empowerment.
• Building loyal relationships with clients and guests, sophistication and style is what we are looking for.

Key Responsibilities

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching and mentoring team members.
• Maximises revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations
• Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved
• Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
• Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
• People developer/exporter

Requirements of Meeting & Events Executive

• Candidates should possess relevant qualifications with at least 4 years of experience
• Proficient in all Meeting & Events procedures to be a resource when needed
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities and attention to detail
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Strong working knowledge of Opera Sales & Catering

Salary
To Be discussed

Application Closing Date: 22nd November, 2023.

Click here to apply online

3.) Sales Executive

Job Location: Ikeja, Lagos
Job type: Full-time

Description

• Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
• Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
• As Sales Executive, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
• Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities

• Ensures the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Develops and implements plans where sales initiatives & hotel targets are achieved
• Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
• Leads and manages the sales team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements

• Proven experience in sales with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Strong communication skills

Salary
To Be discussed

Application Closing Date: 2nd December, 2023.

Click here to apply online